How HRD Corp claims work

Five steps from intention to reimbursement.

The process is consistent across schemes and across courses. Once you have done it once, the next one takes half the time.

Each step in detail

What happens, who acts, and the time it usually takes.

1. 1

   Choose an HRD Corp-registered course

   Employer acts1–3 days to decide

   Pick training that is already registered under an HRD Corp scheme so a claim is possible from the start.

   • The course must be delivered by a registered training provider
   • AI and digital skills sit under the eligible categories
   • You can browse Ai Teragrid’s catalogue of registered courses on trainhrdf.com.my
2. 2

   Submit a grant application via eTRiS

   Employer acts30–60 minutes to file

   Apply for the relevant scheme through HRD Corp’s eTRiS portal before the training starts.

   • Log in to the eTRiS portal at hrdcorp.gov.my
   • Select the scheme that fits — SBL or SBL-Khas are the most common for AI training
   • Upload the course outline, quotation, and trainer profile (your training provider will supply these)
3. 3

   HRD Corp reviews and approves

   HRD Corp acts5–10 working days

   HRD Corp reviews the application against scheme eligibility and issues an approval letter.

   • Most straightforward AI training applications are approved within a few working days
   • You receive a Letter of Approval (LoA) — keep this for the claim later
   • If anything is missing, HRD Corp will request supplementary documents
4. 4

   Run the training

   Training Provider actsAs scheduled (1 day to 12 weeks)

   Your team attends the training. Attendance and completion are recorded for the claim file.

   • Attendance records and signed forms are maintained by the training provider
   • For digital training, evidence of completion (logs, certificates) is captured automatically
   • Any change to dates or attendees should be flagged early — material changes may require re-approval
5. 5

   Submit the reimbursement claim

   Employer acts2–6 weeks to reimburse

   Submit the claim through eTRiS with supporting documents. HRD Corp reimburses against your levy balance.

   • Attach the invoice, attendance records, completion certificates, and proof of payment
   • Claims are typically processed within a few weeks of submission
   • Reimbursement is credited against your levy balance with HRD Corp